Marketing > Marketing Glossary. Definition of Marketing Related Terms > Voice Marketing Definition
Voice Marketing Definition
Voice Marketing is a revolutionary method that businesses utilize to engage customers through voice-enabled devices and technologies. This burgeoning marketing strategy exploits the increasing prevalence of voice-assistant technology in consumers' daily lives, positioning brands to meet customers at their point of convenience.
Understanding Voice Marketing
Voice marketing is a subset of digital marketing which employs voice-enabled devices such as smart speakers, voice assistants (like Amazon's Alexa, Google Assistant, Apple's Siri, and Microsoft's Cortana), and AI chatbots. This innovative strategy capitalizes on the exponential growth of voice search and command technologies, allowing businesses to interact with their customers in a seamless, personalized manner.
Traditionally, businesses interacted with their customers through written content or visual graphics. However, as per the data from OC&C Strategy Consultants, by 2022, voice shopping is predicted to jump to $40 billion in the U.S. alone. Hence, the shift towards voice-enabled interaction, often called 'conversational commerce,' is rapidly gaining momentum.
Positive Impact on Businesses
1. Personalized User Experience: Voice marketing can deliver a highly personalized user experience. With the advent of AI and machine learning, voice-enabled devices can learn about user preferences, delivering highly relevant product suggestions and content.
2. Increased Efficiency: Voice commands are faster than typing, which increases efficiency and usability. Voice-based search queries are expected to constitute 50% of all searches by 2023, according to Comscore.
3. Improved Accessibility: For people with visual impairments or physical disabilities, voice commands offer a practical solution for interacting with digital content. Hence, businesses can broaden their market reach.
4. Brand Visibility: As voice search becomes more prevalent, businesses that optimize their content for voice search are more likely to rank higher in search results, increasing their brand visibility and potential customer base.
Practical Advice for B2B Marketers
1. Optimize for Conversational Keywords: Unlike typed searches, voice searches tend to be more conversational and question-based. So, include long-tail keywords and phrases that sound natural in speech in your SEO strategy.
2. Make use of Structured Data: Structured data helps AI search agents like Google Assistant or ChatGPT understand the content of a page. Use schema markup to provide context for your content, making it more likely to be served as a result in voice searches.
3. Fast Loading Speeds: Speed is critical in voice search results. Ensure your website loads quickly to increase the chances of being picked by voice assistants.
4. Local SEO: Many voice searches are local-based. If you're a local business, it's even more essential to optimize your content for voice search.
Voice Marketing offers businesses a unique opportunity to engage their customers in more interactive and personal ways. As voice technology continues to evolve, businesses that can adapt their marketing strategies to incorporate voice will reap substantial benefits.
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